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What You Agree To When You Use jom98

These Terms & Conditions set out the rules that apply to your account, your transactions, and your access to everything inside jom98 — including deposits via Touch 'n Go eWallet, Boost, and GrabPay.

Account eligibility subject to local lawTouch 'n Go eWallet, Boost, GrabPay deposits coveredMalaysian Ringgit (RM) transactions onlyTerms updated when policy changesApplies to all account activity

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TERMS CONTACT PATHS

How to Reach Us About These Terms

Questions about what these Terms mean for your account, or concerns about how a specific clause applies to a recent transaction? Our support team handles policy queries alongside standard account help. You can reach us through live chat on the jom98 site, or raise a formal terms-related concern through email for a written response. Players in Subang Jaya and across Malaysia can expect the same service path — no separate queue for policy questions.

Live Chat Raise a terms query through live chat on the jom98 site. Quick for general clarification on account rules, wallet use, or withdrawal conditions.

Email Support For formal written responses on specific clauses — particularly around account suspension, dispute handling, or payment disputes — email is the right channel.

Account Help Centre Your account dashboard includes a help section where policy documents are linked directly. Access the current Terms version from there at any time.

What These Terms Actually Cover

jom98 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By opening an account with jom98 and making your first deposit — whether through Touch 'n Go eWallet, Boost, GrabPay, DuitNow, or FPX — you confirm that you have read and accepted these Terms & Conditions in full. Access to jom98 depends on the laws of

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the jurisdiction where you are located; it is available only where local law permits. These Terms cover account registration, wallet top-ups, withdrawal processing, bonus conditions, account suspension, and how disputes are handled. Where a section references payment methods, it applies to all supported rails including Maybank2u
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and CIMB Clicks. We update these Terms when our services change — the version displayed on this page is always the current one, and continued use of your account after a change is posted counts as acceptance. If you disagree with any update, the correct step
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is to stop using your account and contact our support team to close it formally. Nothing in these Terms limits rights you may hold under applicable Malaysian consumer law.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE HANDLE THIS

Account Security and Policy Handling at jom98

We take the handling of your account data and transaction records seriously. These are not just policy words — the steps below reflect how we actually manage your information, your wallet activity, and your right to request changes to your account record at any time.

Data Retention We keep your account records, deposit history, and withdrawal logs for the period required under applicable law. You may request a summary of your data through our email support channel.

Account Security Your account is protected by OTP verification on login and on withdrawal requests. If you suspect unauthorised access, contact live chat immediately to freeze activity.

Cookie and Session Policy jom98 uses session cookies to keep you logged in and to remember your wallet preference between visits. No browsing data is sold to third parties under any circumstances.

Requesting Account Changes To update your registered details — mobile number, preferred payment method such as Boost or GrabPay — submit a request via email with your account ID for verification before changes are applied.

Common Questions About jom98 Terms & Conditions

These are the questions we hear most often when account holders read through the Terms for the first time. If something is not covered here, live chat or email will get you a direct answer tied to your specific account situation.

Yes. All payment rails — Touch 'n Go eWallet, Boost, GrabPay, DuitNow and FPX — fall under the same Terms. Payment-method-specific conditions appear in the deposit section of your account dashboard.

The updated version is posted on this page with immediate effect. Continuing to use your account after the update counts as acceptance. If you disagree, contact support to close your account formally.

Access depends on local law and is available where local law permits. It is your responsibility to check whether use of jom98 is lawful in your specific location before registering or depositing.

Send a written request to our email support channel with your account ID. We will verify your identity before releasing any account record or transaction summary to you.

Disputes are raised through email support with your transaction reference number. We review the account log and wallet record, then respond in writing within the timeframe stated in our dispute policy.

The same Terms apply to all account holders regardless of activity level. Specific conditions tied to bonus rounds or promotional periods are stated separately in the relevant promotion notice, not here.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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What You Agree To When You Use jom98

How to Reach Us About These Terms

Account Security and Policy Handling at jom98

Common Questions About jom98 Terms & Conditions

01 Do these Terms apply to deposits made via Touch 'n Go eWallet and Boost?

02 What happens if jom98 updates the Terms & Conditions?

03 Can I access jom98 from anywhere in Malaysia?

04 How do I request a copy of my account data or transaction history?

05 What are my rights if a transaction is disputed under these Terms?

06 Are the Terms different for high-volume account activity?

Terms & Conditions

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