Verifying Your jom98 Account
Account verification protects your balance and keeps your withdrawal path clear. We ask for a copy of your MyKad or passport and, in some cases, a screenshot confirming ownership of the payment method linked to your account — for example, your Touch 'n Go eWallet or Boost registered name. This is not a barrier; it is the step that lets us release
payouts without delay and flag any unauthorised access before it becomes a problem. Upload documents directly through the verification section in your account settings. Our team reviews submissions and notifies you once the status updates.
- Prepare your identity document — Have a clear photo or scan of your MyKad or passport ready before you start the upload process.
- Confirm your payment method ownership — A screenshot showing your name on the linked e-wallet or bank account helps us match your profile quickly.
- Upload via account settings — Log in, go to the verification section, and upload your documents directly — no email attachments needed.
- Await confirmation — Our team reviews your submission and updates your account status; live chat can give you a progress check.